Install and configure Notarius ConsignO Windows (I no longer have access to my previous computer)

During this process, we will recover your digital signature certificate (.epf file). Then, we will configure the visual aspects of your signature.

Follow these steps:

. Download CertfiO Suite * and CertifiO Manager.
1. * CertifiO Suite includes ConsignO Desktop and Entrust ESP (EESP) software.
Install CertifO Suite and CertfiO Manager.
1. Installation rights are required on the workstation. If you do not have administrative rights on your computer, ask your IT department to grant them to you or install the software for you.

Recuperate your digital signature certificate:

Go to notarius.com/recover.
Enter your business email address associated with your digital signature; you will receive an email at your alternate email address AND at your business email address associated with your digital signature.
1. If you do not have access to either of these options, contact our Customer Service team.
In your mailbox, you will receive an email * from support@notarius.com. Open it.
1. Check your unwanted emails (SPAM).
2. Make sure to add support@notarius.com in your contacts to avoid our emails going to spam.
Click on Recover your digital signature.
On your browser, answer your 3 security questions and click Next.
You will receive an email indicating your reference number.
Complete the form.
If you began the recovery process before, verify your previous emails. You should have received a reference number.
Click Download and activate.
1. Open the .epf file you just downloaded; a user session will prompt you to enter your digital signature password.
2. On macOS, your activation is complete! Password authentication will be done when signing a document.
Enter your password and click OK.
An Entrust session will then be opened on your computer.
1. The Entrust icon will now show as connected (logged in).

Configure your signature aspects:

Make sure you have an image of your handwritten signature scanned or photographed in (JPEG, GIF, PNG or PDF format).
Open the ConsignO Desktop application.
Go to Edit.
Select Signature appearance wizard.
Select the option Using a picture or a scanned image of your signature
Select your saved scanned or photographed handwritten signature image file from your computer.
Adjust image style and information in 3 steps.
1. If you have specific requirements, go on Signature appearance creation wizard.
Click on Save.
1. Please ensure that you name your image.
Click OK to close the window.

Your digital signature is now set up on your new computer or your additional computer.

Click here to download the PDF version.